Employee Portal 
We interview Juana Pérez, Head of Solera's Administration Department.
Has Solera had to adapt to the new times? What changes have been made and how?
The changes that have arisen have affected the company and our products alike.
At product level, we are collaborating with other manufacturers and developing products in response to growing demand for solutions focused on these niche markets: renewables, electric vehicles, energy efficiency, etc. Nevertheless, as for the company, the most significant thing has been implementing an Industry 4.0 strategy.
In this regard, we could highlight the recent implementation of the Lean Management/Lean Manufacturing system. A philosophy that actively involves our workers, enabling us to cut down on all potential waste, in materials and in our internal processes alike.
In the department you are used to dealing with clients on a regular basis. What is your day-to-day work with these customers like?
We are seeing increased customer demand. In particular when it comes to quality and service.
We try to convey Solera's added value to customers, the flexibility and the close relationship we have with them. Above all, we seek to convey our philosophy and values to them day after day.
How many people currently work in the Department?
A multidisciplinary team of 6-7 people.
Have you all been working in this department for the same length of time?
In my case, I've been working at Solera for 30 years. I started out in customer service, but back then it was not as well-defined as it is today. Over time, I acquired experience in matters related to the other departments as well as the sales network. So, let's say that I reached this position naturally and by getting involved in every change and improvement process.
I think the most important thing has been the confidence that I've always tried to transmit internally and in the relationship built with delegates and customers.
What would you say are the most common functions you carry out day-to-day?
One of my main functions is coordination, apart from overseeing the sales administration. My main role is to ensure that all the company's administrative functions (logistics, production, accounting, etc.) run as smoothly as possible, all for the benefit of the image that the company conveys to customers and suppliers.
Solera has been in business for more than 50 years, what is the secret of your success? Has the company changed much over the years?
Our secret is basically continuous and constant development. We started out in a small workshop specialising in manufacturing lamp holders. Today, we have a catalogue of more than 1,000 products on rotation.
Along the way, we've become specialists and, in some cases, been trailblazers in designing and manufacturing certain products, such as lamp holders, small material or enclosures.
Perhaps the biggest change has been to stop being reactive to development, as was the case in the past, by the company itself and in our products, in line with Solera's strategic plan. As a result, the last few years have been hectic: the Lean Manufacturing method has been implemented in the two production plants, the adaptation of the plants to processes linked to Industry 4.0 is in its final stages and we have incorporated a CRM into our sales and quality processes.
Is there anything you would like to highlight from your day-to-day work at Solera?
Working at Solera means feeling part of one big family. Something that is transmitted and perceived at Solera as soon as you join us is the family environment and the enthusiasm and motivation to embrace new challenges. We work as a team and we all trust each other, right throughout the company.
What would you say are Solera's upcoming challenges?
Completing our industrial transformation, further digitalising internal processes and, ultimately, preparing for the changes that lie ahead in the industry.